Wednesday 1 July 2015

Move to Greater, Magical Possibilities...

Hello ladies,
It is time for me to update my blog and tell you about the recent happenings... I was hesitating if I should bare it all and tell you what went on for months. I wasnt sure if by baring it all will show the weak side of me. But after consideration, I thought it was important that you girls know the process of the new shop hunt because in every tiny ways, you are part of Kaylene and I needed to be responsible in keeping you girls updated. 


Since March, I have been on a serious hunt to a new space for the new premise for Kaylene. It was indeed crazy! I had many places to go, things to do for the new place, new products launch (hence the many discussions) and on top of all these, I had to make sure Kaylene is running smoothly for her daily operations.
I am alot lesser in the shop these days due to the new shop hunt and new product launches but every time I am in the shop, I had comments from people telling me that Kaylene has fallen short of new designs and they are no longer impressed with our lack of updates and new launches. I thought hard about it and I agreed on it due to overwhelming new tasks I had to do and I take every responsibility for all of that. I had distractions from various 'to do list' and I was spreading myself too thin. Many told me to delegate the job which I tried but the mere fact that I couldnt even sit down with them to tell the girls on my to do list and ask for help was something which frustrated me. I end up doing most alone for I know I was running out of time. I have been very blessed and very fortunated to have good team who supported me and I must THANK these ladies namely Juliah, Evelyn and Fern for making sure that Kaylene is going to be in good hands while I go hunt for the ideal space. JUST by them staying put and holding the 'fort' and making sure Kaylene can run smoothly already warms my heart. They are the ones who made sure all goes smoothly and I know I could depend on them 100%. Just purely for this, they DESERVE every single applause from us!

Lets face this fact. Market has indeed been diluted and what seemed like a need is now a want. Being extremely sensitive to the plus size market, I knew that if I were to do an expansion now will be a very dangerous move. I had too many sleepless night, too many panic attacks whenever I think of this. But after various discussions, I knew that by moving forward is the only way. Many tried to convince me to stay put in the 370 sq ft unit because the customers care for my wellbeing. I am no longer the young me as before and I do wish to have my own kiddo. With such stress befall upon me, they question me if my decision was a wise one. I truly appreciate their kind support and concern but I know in order to grow, 'changing a new pair of shoes was necessary so that the feet will grow' I had many things that I promised my customers before and I really want to fulfil them. I know I may be late, but I always believe that it is better to be late than to never achieve. Hence, because I want to attempt to fulfil every single wish the girls wants, Mr Ling and I decided that a move was necessary.

My girls are awesome too, Karen kept telling me that it is time to spread my wings and soar. Pris kept telling me that she will support my decision no matter what, Jenah and Cate kept telling me that should we need help, they will be the first to offer. It was all these encouragement that I know I have a good support and trust. I knew that my decision whether good or bad will be supported by these good people surrounding me. 

My family is really awesome too, many times, I hear them asking around for items that I need and they really tried their best in helping me. My sister is awesome too, telling me to do what was needed first and the rest can wait. So with all these fabulouse people and you supporting me, how is it possible for me to let you down? I cannot, I do not wish to either!

I decided that I MUST TELL YOU THE process of getting this gorgeous 1772 sq ft unit. IT IS REALLY NOT EASY. Prior to even signing the tenancy agreement, I had to make sure this unit has proper certification. The person in charge of this unit has showed lack lustre service towards me but to be fair, I was really a small pea compared to his other clients. I felt small and was challanged if I can take on such a big unit. Even after we got hold of the keys, there were leakage issues as this is a heritage building. Just when we thought we can look forward to getting the renovation done, there was a serious miscommunication and up till today, nothing has been done to this new place. Reinstatement to the current unit is FREAKING expensive too! The amount was horrifying (just a couple short to 10 grand) There was also things like insurance that we have to deal with. In short, too many paperwork, too many problems!!!! It hasnt been a easy journey as almost EVERYDAY, I get new shocks and dramas for the current and new shop. IT IS INSANE. On good days, I am positive and look forward to solving my '30 to do list' (its really amazing how I ALWAYS have more than 30 to do list) but on bad days, it can be scary...

I really hope by telling you all these you will be understanding on why I am seldom in the shop, and why I have 'lesser' products to launch. I will not give up and I KNOW that the new premise will be a gorgeous gorgeous GORGEOUS place to be in. I will be focusing on international orders and zoom straight into ecommerce as I want to fulfil many customers desire to purchase from us online.I will continue to work my butt off and continue to give you the best. Meanwhile, please stay with me, wait for me for I know for sure the new premise will change your perception on Kaylene.

Now the question is where and when Kaylene will be moving to? Kindly note that we will be moving to our NEW PREMISE:

38A Seah Street

With new opening hours: 

12pm - 8pm (Monday to Sunday) 
*for visits after 7.45pm, just give us a call and we will wait for you

And we are scheduled to move by:

19th July 2015

So ladies, are you excited to see the new place? Are you ready to come see this new place? Lets do a countdown with us! We will be doing a MASSIVE MOVING OUT SALE right now and the prices are RIDICULOUS! Come visit us and we will tell you more on the new unit! 

Thank you ladies for reading this. This is important to us and do click like via our Fanpage to show support! We love you and we know you love us too! Till we meet again ladies! See you in MID JULY! Onward Kaylene goes! To newer, greater and magical new possibilities!