Sometimes, all I need is a msg from a customer and compliments KAYLENE's clothing and and we managed to change their lives by making them feel more beautiful through clothing and see the confidence in us. I am deeply touched by how their comments and can feel that the comments they made are from the bottom of their hearts and to have them express it out into words to our ears are truly genuine. Yes, KAYLENE is a business with profits in each purchase. BUT this business is definitely a business with integrity and honesty in every possible way. Why so? Because from the designing stage, to fabric selection, to sample making to final product has been carefully planned and discussed, specially chosen (fabrics and buttons) and each item made is made to the highest standard we can offer. Of course we do have hiccups and minor errors along the way, but we never hesitate to have items exchanged should there be any fault from our side. I am very proud that KAYLENE has grown tremendously in this area and the good news is that, we will continue to grow in this area.
What struck me into writing this post despite fatigue and the obvious signs tiredness from the signs of eyebags due to lack of sleep is because recently, alot of customers has been sending me texts, telling me in person, putting in FB pages to express their gratitude and thanks for our services and products. i know it sounds showy but i think I ought to return love to the girls who has openly expressed their love and gratitude towards us...
One posted in my FB and mentioned that she feels very welcome whenever she steps into KAYLENE, one simply sent me a text 'Thank you for providing a wonderful selection of clothes for CNY' One thanked me for making her mum and herself beautiful for CNY this year, one told me that she is very inspired by us and she can always go to a shop that she can frequent, one told me that because of KAYLENE, she can face the world with confidence, One told me that she never feel pressured and stress whenever she is in shop, one told me that we serve with heart and not by the $$ in mind, one told me that she finally start to wear colours and received loads of compliment, one told me that her japanese collegues walked up to her and complimented that her dress is very pretty, one told me that she is very appreciative that we have proper shoots and has a model for her to understand how a simple outfit can be dressed ina stylish way... the list really goes on....
Yes~ I am very proud to say that we are definitely different from other boutiques because we stay very focused in what we do. Yes we may be small but we are certainly very determined to be very focused in our work.In year 2013, really exciting things are going to happen. We cant reveal as we do not want to disappoint you girls. Many of you were with us since 2007 and many of you, you and you have become friends. We are really grateful for your support and love. We hope to have more friends forged through KAYLENE and yes, we will continue to work harder by the day simply we because we want to return the love showered upon us from each and every one of you....
GOOD night ladies, have a sweet dream tonight.
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